Government 2.0

11 questions de Henri-François Gautrin sur le potentiel du Web 2.0

(11 questions from Henri-François Gautrin on the potential of Web 2.0)

By Jeff Ferguson · Originally published July 22, 2011

The Quebec parliamentary consultation document — 11 questions from Henri-François Gautrin to citizens on the potential of Web 2.0 in government.

Henri-François Gautrin was a long-serving Quebec Liberal MNA and, in 2011, parliamentary leader of the Government 2.0 file in the Quebec National Assembly. The 11-questions document was the consultation instrument for what eventually became the 2012 report Gouverner ensemble: Comment le Web 2.0 améliorera-t-il les services aux citoyens? — a comprehensive policy framework for Web 2.0 in Quebec government. The questions ranged from open-data publication to participatory consultation to the institutional changes Quebec ministries would need to make to function in a Web 2.0 environment.

The Quebec consultation was unusually structured for a Westminster-tradition jurisdiction: rather than running a closed-circle policy review, Gautrin's office published the questions for public response, used the responses to shape the report's direction, and integrated French-language community-of-practice input — particularly from CEFRIO (Centre francophone d'informatisation des organisations) and the open-data community around Montréal Ouvert. CEFRIO became one of the consultation's principal academic partners.

The 2012 final report was substantively absorbed into Quebec's subsequent open-government and digital-services frameworks, including the eventual provincial open-data portal and the digital-services modernisation work that ran through the 2010s. The 11-questions document remains a useful artefact for any jurisdiction designing a participatory Government 2.0 consultation — Gautrin's office documented the methodology, not just the conclusions.

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